Language Technology at LTH

Computer Science | Faculty of Engineering, LTH

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Fred Roberts: Teneo, a Visual Approach to Building Virtual Assistants


Since 1999, Artificial Solutions has built several hundred virtual assistants, and in the process, developed the science of dialogue construction to a fine art. Recently we have reinvented our platform to accommodate a more visual approach in building knowledge, making it easier to implement a wide range of dialogue requirements on the one hand, while making the knowledge more accessible to our customers, on the other hand.

In a demonstration of this technology, we will show some of the capabilities we build into our systems and offer a behind-the-scenes look at the Teneo platform to show how it supports multiple domains, dialogue management, disambiguation, multi-tasking, task resumption and other related concepts.

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